Privacy policy

Last updated: 9/28/2026

1. Who We Are

Lookathere ("we", "us", "our") operates the website lookathere.shop. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

Lookathere
305 North Citrus Avenue, Azusa, CA 91702, United States
Email: contact@lookathere.shop
Phone: +1 304 314 8337

2. Information We Collect

When you visit our store, place an order, or contact us, we may collect:

  • Contact details: your name, email address, phone number, and billing and shipping addresses.
  • Order information: the products you purchase, order history, and delivery details.
  • Payment information: payments are processed securely by our payment providers. We do not store your full card number on our servers.
  • Device and usage information: IP address, browser type, pages viewed, and the time and date of your visit, collected through cookies and similar technologies.
  • Communications: messages you send us through our contact form, email, or phone.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders and send order confirmations and shipping updates.
  • Provide customer support and respond to your questions.
  • Process returns and refunds.
  • Prevent fraud and keep our store secure.
  • Improve our website, products, and customer experience.
  • Send you marketing emails, only if you have signed up to receive them. You can unsubscribe at any time using the link in any email.
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We share it only with service providers that help us run our business, such as:

  • Shopify, which hosts our store and processes orders.
  • Payment processors, which handle your payment securely.
  • Shipping carriers (USPS, UPS, FedEx), which deliver your order.
  • Email and analytics providers, which help us communicate with you and understand how our site is used.

These providers may only use your information to perform services for us. We may also disclose information when required by law or to protect our rights.

5. Cookies

We use cookies and similar technologies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect how the site works.

6. Data Retention

We keep your information only as long as needed to fulfil orders, meet legal and accounting requirements, and resolve disputes.

7. Your Privacy Rights

Depending on where you live (including California residents under the CCPA/CPRA), you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of the sale or sharing of your personal information. We do not sell personal information.
  • Not be discriminated against for exercising your rights.

To make a request, email us at contact@lookathere.shop. We will respond within 45 days.

8. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Children's Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised.

11. Contact Us

Questions about this Privacy Policy? Contact us at contact@lookathere.shop or +1 304 314 8337, Monday-Friday, 9:00 AM - 6:00 PM (PT).